Loan Performer is the number 1 Microfinance software for MFI institutions worldwide
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This Policy is effective as of November 2008

Crystal Clear Software Principles
We have built Loan Performer webpages to make it easier to interact with our clients and potential ones worldwide. Information provided on this website is used to primarily satisfy client needs.

Information Collection and Use
On some specific Loan Performer webpages you provide us with personal information by your choice of disclosure.

Crystal Clear Software Ltd. collects this information when you request for trial versions, when you provide feedback, and when you register for other services. When you are requesting for trial versions, we ask for information such as your name, name of your organisation, email address, contact address, telephone, country and information about Loan Performer versions. On other pages you may leave comments and if you subscribe to the Loan Performer user groups at you can email all the subscribers on these lists. This is however, done under the Yahoo site terms and privacy policy guideline for the case of Yahoo groups.

Crystal Clear Software Ltd. automatically receives this information from your computer and your browser. This information aides us in contacting you either directly or indirectly (for example through our partners), and to help us improve our services.

Information Usage and Disclosure
Crystal Clear Software Ltd. does not use your private information like email and passwords for rent or sell, or sharing with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • We provide the information to trusted partners who work on behalf of or with Crystal Clear Software under confidentiality agreements. These companies may use your personal information to help Crystal Clear Software communicate with you about our product releases. However, these companies adhere to Crystal Clear Software's privacy policy and do not have any independent right to share this information or use it for any purpose that undermines the privacy policy.
  • In regard to illegal activities that endanger physical safety of a person, investigation of suspicious activities, activities that do not confirm to the Loan Performer site terms, fraud, situations involving threats. Under such circumstances, we believe it is necessary to share information as required by law for legal action.

Confidentiality and Security
We do not provide access to personal information that you provide. We have physical, electronic, and procedural safeguards to protect that information about you. We have a security policy put in place to guide access and use of such private and personal information.

Changes to this Privacy Policy
Crystal Clear Software may from time to time change this privacy policy to suit the needs of its users. We also understand the concern of our clients and shall post the announcement on the website or send it to the provided email addresses.

Inquiries and Suggestions
Crystal Clear Software shall be happy to receive feedback from you.